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How Tech Charges Up Responsible Banking

By Prashant Gala September 14, 2023

From harnessing data-driven insights that unravel ESG opportunities and risks to the proliferation of digital platforms that foster transparency and accountability, technology has not only blurred but expertly redrawn the boundaries of responsible banking practices

How Tech Charges Up Responsible Banking
Analytics allows the banks to create ESG-aligned financial products and services, such as green loans & sustainable investment options. Shutterstock
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Technology needs to keep leading in environmental, social and governance (ESG)! As technology continues to exert its influence across various industries, it possesses the remarkable capability to propel ESG initiatives, thereby cultivating a more conscientious and sustainable global economy. 

Nevertheless, ESG practices cannot be overstated and banks are taking new routes to align their operations with sustainable practices. From harnessing data analytics to promote sustainable investments to leveraging digital platforms for transparent reporting, technology has become the linchpin of ESG integration. 

These areas encompass a range of cutting-edge technological applications, each with its own set of advantages and implications for banks seeking to align their operations with ESG principles. 

AI and Machine Learning: Transforming Banking 

Machine learning and AI are aiding banks in integrating environmental considerations by funding renewable energy projects and offering green financing options. Here's how: 

Risk Scoring: AI-powered algorithms analyse ESG data to assign risk scores, enabling banks to evaluate the potential financial, reputational, and regulatory risks associated with specific investments or business decisions. 

Stress Testing: AI-powered stress tests evaluate how portfolios would fare under different ESG scenarios, providing insights into potential vulnerabilities and prompting risk mitigation strategies. 

Natural Language Processing (NLP): NLP algorithms process and analyse unstructured data from news articles, reports, and social media to gauge public sentiment and identify emerging ESG issues that might affect investments or operations. 

It's important to note that the points mentioned above also assist banks in mitigating negative impacts. 

ESG Analytics Revolution: Making Banking Sustainable

Advanced ESG analytics is emerging as the bedrock of core banking processes, ushering in a new era of sustainability-driven banking practices. Here's how this transformation unfolds: 

Regulatory Compliance: Advanced analytics aids in keeping track of evolving ESG regulations, ensuring that banks comply and avoiding potential legal or reputational risks. 

Product Design: Analytics allows the banks to create ESG-aligned financial products and services, such as green loans & sustainable investment options, embedding environmental considerations into their core offerings. 

Data Integration: Core banking systems now incorporate ESG data, allowing banks to track and analyse the ESG performance of clients, investments, and operations in real-time. 

Adoption of Digital Platforms: Catalysing Seamless ESG Integration in Banking

The adoption of digital platforms is significantly aiding banks in seamlessly integrating ESG principles into their operations and offerings. Here's how: 

ESG Screening: Digital onboarding processes include ESG screening, ensuring that customers' values align with the bank's sustainability objectives. 

Innovation Collaboration: Banks collaborate with fintechs and startups through digital platforms to develop innovative ESG-focused products and services, expanding their sustainable offerings. 

Internal Alignment: A unified platform for various departments facilitates internal collaboration and monitoring progress, reducing environmental damage and, in turn, lowering Scope 1 emissions. 

Low-Code Solutions: Empowering Banks to Conquer Carbon Footprint

Low-code-based solutions are crucial because they provide a comprehensive understanding of an organisation's carbon footprint, helping it track, measure, and manage its greenhouse gas emissions. Here's how: 

Carbon Accounting: Banks are adopting low-code-based apps to monitor and track their carbon emissions. This allows the banks to track Scope 1, 2, and 3 carbon emissions. Planning to reduce carbon emissions is a victory in itself, preparing for the broader sustainability goals. 

Automated Workflows: Banks are designing automated workflows based on low-code platforms to ensure consistent ESG data collection, compliance monitoring, and reporting, reducing manual efforts and errors. 

Scalability: Low-code applications can be easily scaled to accommodate growing data and evolving ESG initiatives, accommodating banks' expanding sustainability efforts. 

Technology for Social Integration: Advancing DEI in the Workplace

Technology is playing a pivotal role in promoting diversity, equity, and inclusion (DEI), the "S" within ESG principles. Here's how: 

Recruitment and Hiring: AI-powered tools help reduce bias in job descriptions, candidate screening, and resume analysis, ensuring a fairer and more diverse pool of applicants. 

Diverse Sourcing: Technology enables recruiters to tap into a broader range of talent by leveraging online platforms and social networks that connect with underrepresented groups. 

Equitable Compensation: Data-driven tools help ensure fair compensation by comparing salaries across demographics and roles, minimising pay disparities. 

Technology for Governance: Enhancing Transparency and Accountability

Technology is playing a significant role in promoting governance, the "G" within ESG principles, by enhancing transparency, accountability, and ethical conduct in organisations. Here's how technology is contributing to governance: 

Blockchain for Transparency: Blockchain technology offers immutable and transparent records of transactions and actions, promoting trust and transparency in governance processes. 

Corporate Governance Portals: Technology provides portals for shareholders to access information, participate in voting, and engage in governance matters, fostering shareholder democracy. 

AI for Due Diligence: AI-driven tools assist in conducting thorough due diligence on partners, vendors, and potential mergers or acquisitions, ensuring alignment with governance standards. 

Pioneering Sustainable Banking Through Technology

In conclusion, technology stands as the transformative catalyst that has fundamentally reshaped the way businesses approach sustainability in the banking sector. From harnessing data-driven insights that unravel ESG opportunities and risks to the proliferation of digital platforms that foster transparency and accountability, technology has not only blurred but expertly redrawn the boundaries of responsible banking practices. 

For banks, technology is not merely a tool; it's the very framework upon which they build a more sustainable and responsible future. In an era where ESG integration is no longer an option but an imperative for a more responsible and accountable global economy, technology not only empowers banks to adapt but provides the means for them to thrive. As an expert in the BFSI domain, I can assert with confidence that the synergy between technology and ESG integration is propelling the banking sector toward a future defined by ethical responsibility, sustainable growth, and enduring value. 

(Prashant Gala is Vice President, Banking and Financial Services, Indium Software.)

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